ICT SERVICES

Department Services

The use of Information & Communication Technology (ICT) is a valuable tool to enhance the learning experience and accessing resources. KCMUCo invested heavily on ICT in order to easily deliver medical education at a higher quality and acceptable standards.

Internet Accessibility.

KCMUCo has installed a Fiber Optic Cable (National Network Backbone) receiving 30Mbps from TERNET (Tanzania Education & Research Network). The internet will be accessible around campus providing a reliable and efficient Internet connection to students, faculty members and staff.

Wireless Coverage & Connectivity.

KCMUCo provides a Wireless Local Area Network (WLAN) to students, faculty and staff allowing the internet to be accessed from most places on campus. The wireless coverage is freely available 24/7 to registered students, faculty members, staff and guests who visit KCMUCo.

 

Ticketing System

In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.